Legal notice

Imprint

Responsible for the site content

Heinz Stampfl

Gerbestrasse 9
CH-9436 Balgach

info@heinzstampfl.ch

Tel: 0041 76 592 35 67

Conception / design / photography

Grafdesign

www.grafdesign.ch

Data protection

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Heinz Stampfl (private Person)

Gerbestrasse 9
CH-9436 Balgach

info@heinzstampfl.ch

Tel: 0041 76 592 35 67

General remark

Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations (Data Protection Act, DSG), every person has the right to protection of their privacy and protection against misuse of their personal data. The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

In collaboration with our hosting providers, we strive to protect the databases as best as possible against unauthorized access, loss, misuse or forgery.

We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

By using this website, you agree to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as pages accessed or the name of the file accessed, date and time are stored on the server for statistical purposes without this data being directly related to you personally. Personal data, in particular name, address or email address, is collected on a voluntary basis wherever possible. Your data will not be passed on to third parties without your consent.

Processing of personal data

Personal data is all information that relates to a specific or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, deletion, storage, modification, destruction and use of personal data.

We process personal data in accordance with Swiss data protection law. Furthermore, to the extent and to the extent that the EU GDPR is applicable, we process personal data in accordance with the following legal bases in connection with Art. 6 Para. 1 GDPR:

  • Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR) – The data subject has given his or her consent to the processing of personal data concerning him or her for a specific purpose or several specific purposes.
  • Fulfillment of a contract and pre-contractual inquiries (Art. 6 para. 1 sentence 1 lit. b. GDPR) – Processing is necessary for the performance of a contract to which the data subject is a party or to carry out pre-contractual measures at the request of the data subject take place.
  • Legal obligation (Art. 6 para. 1 sentence 1 lit. c. GDPR) – Processing is necessary to fulfill a legal obligation to which the person responsible is subject.
  • Protection of vital interests (Art. 6 para. 1 sentence 1 lit. GDPR) – Processing is necessary to protect the vital interests of the data subject or another natural person.
  • Legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR) – Processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject are infringing on the protection of personal data Data requirements predominate.
  • Application process as a pre-contractual or contractual relationship (Art. 9 Para. 2 lit. b GDPR) – Insofar as special categories of personal data within the meaning of Art. 9 Para. 1 GDPR are included in the application process (e.g. health data, such as severely disabled status or ethnic origin) are requested from applicants so that the person responsible or the data subject can exercise his or her rights under labor law and social security and social protection law and fulfill his or her obligations in this regard, the processing takes place in accordance with Article 9 para 2 lit. b. GDPR, in the case of protecting the vital interests of applicants or other persons in accordance with Art. 9 Para. 2 lit. c. GDPR or for the purposes of health care or occupational medicine, for assessing the employee’s ability to work, for medical diagnostics, care or treatment in the health or social sector or for the administration of systems and services in the health or social sector in accordance with Article 9 Paragraph 2 lit. h. GDPR. In the case of communication of special categories of data based on voluntary consent, their processing takes place on the basis of Article 9 Paragraph 2 Letter a. GDPR.

We process personal data for the period necessary for the respective purpose or purposes. If retention obligations last longer due to legal and other obligations to which we are subject, we will restrict processing accordingly.

Hosting

If you do not register or log in as a visitor, we collect the following data in so-called log files that your browser transmits:

IP address, date and time of the request, time zone difference from Greenwich Mean Time, content of the request, HTTP status code, amount of data transferred, website from which the request comes and information about the browser and operating system.

This is necessary to display our website and to ensure stability and security. This corresponds to our legitimate interest within the meaning of Article 6 Paragraph 1 Sentence 1 Letter f GDPR.

We use the following host to provide our website.

Hoststar

Kirchgasse 30
3312 Fraubrunnen, Switzerland

This is the recipient of your personal data and acts as a processor for us. This corresponds to our legitimate interest within the meaning of Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR in not having to maintain a server on our premises. Server location is Switzerland.

You have the right to object to processing. Whether the objection is successful must be determined by weighing up interests.

The data will be deleted after 30 days.

Safety measures

We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons to ensure a level of protection appropriate to the risk.

The measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as the access, input, transfer, securing availability and their separation. We have also set up procedures to ensure that the rights of those affected are exercised, data are deleted and responses are made to data threats. We also take the protection of personal data into account when developing or selecting hardware, software and procedures in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.

Transfer of personal data

As part of our processing of personal data, the data may be transmitted to or disclosed to other bodies, companies, legally independent organizational units or persons. The recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such cases, we observe the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

Data processing in third countries

If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or the processing in the context of using third-party services or disclosing or transmitting data to other people, bodies or companies takes place, this only takes place in accordance with the legal requirements.

Subject to express consent or contractually or legally required transfer, we only process the data in third countries with a recognized level of data protection, contractual obligations through so-called standard protection clauses of the EU Commission, if certifications or binding internal data protection regulations exist (Articles 44 to 49 GDPR, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).

Privacy Policy for Cookies

This site uses cookies. Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user’s computer. A cookie is primarily used to store information about a user during or after their visit to an online offering. The information stored can include, for example, the language settings on a website, the login status, a shopping cart or the location where a video was watched. The term “cookies” also includes other technologies that fulfill the same functions as cookies (e.g. when user information is stored using pseudonymous online identifiers, also referred to as “user IDs”).

All cookie types and functions are described at the following link.

See Cookie Policy

Notes on legal bases: The legal basis on which we process your personal data using cookies depends on whether we ask you for consent. If this is the case and you agree to the use of cookies, the legal basis for processing your data is the declared consent. Otherwise, the data processed using cookies will be processed on the basis of our legitimate interests (e.g. in operating our online offering and improving it) or if the use of cookies is necessary to fulfill our contractual obligations.

Storage period: Unless we provide you with explicit information about the storage period of permanent cookies (e.g. as part of a so-called cookie opt-in), please assume that the storage period can be up to two years.

General information on revocation and objection (opt-out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke your consent or to object to the processing of your data using cookie technologies ( collectively referred to as “opt-out”). You can first declare your objection using your browser settings, for example by deactivating the use of cookies (which may also limit the functionality of our online offering). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/ become. You can also receive further objection information as part of the information about the service providers and cookies used.

Processing of cookie data on the basis of consent: We use a cookie consent management process, in which users consent to the use of cookies or the processing mentioned within the cookie consent management process and providers can be obtained and managed and revoked by users. The declaration of consent is saved so that it does not have to be asked again and to be able to prove consent in accordance with the legal obligation. The storage can take place on the server side and/or in a cookie (so-called opt-in cookie, or using comparable technologies) in order to be able to assign the consent to a user or their device . Subject to individual information about the providers of cookie management services, the following information applies: The duration of the storage of consent can be up to two years. Here, a pseudonymous user identifier is created and stored with the time of consent, information about the scope of the consent (e.g. which categories of cookies and/or service providers) as well as the browser, system and device used.

  • Types of data processed: usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
  • Data subjects: Users (e.g. website visitors, users of online services).
  • Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).

Privacy policy for SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as the requests that you send to us as the site operator. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Data protection declaration for server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request

This data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete indications of illegal use.

Data protection declaration for contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us in order to process the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

Legal basis: The legal basis for data processing is Article 6 Paragraph 1 Letter a) GDPR.

Recipient: The recipient of the data is Heinz Stampfl

Transfer to third countries: Data will not be transferred to third countries.

Duration: The data you have stored with us as part of your consent for the purpose of the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers after you unsubscribe from the newsletter. Data stored by us for other purposes (e.g. email addresses for the member area) remains unaffected.

Option to revoke: You have the option to revoke your consent to data processing at any time with effect for the future. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Rights of data subjects

Right to confirmation

Every data subject has the right to request confirmation from the website operator as to whether personal data relating to data subjects is being processed. If you would like to exercise this right of confirmation, you can contact the data protection officer at any time.

Right to information

Every person with personal data affected by the processing has the right to receive free information from the operator of this website at any time about the personal data stored about them and a copy of this information. Furthermore, if necessary, information may be provided about the following information:

  • the processing purposes
  • the categories of personal data that are processed
  • the recipients to whom the personal data has been or will be disclosed
  • if possible, the planned period for which the personal data will be stored or, if this is not possible, the criteria for determining that period
  • the existence of a right to rectification or deletion of personal data concerning you or to restriction of processing by the controller or a right to object to this processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data is not collected from the data subject: all available information about the origin of the data

The data subject also has the right to information as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, the data subject also has the right to receive information about the appropriate guarantees in connection with the transfer.

If you would like to exercise this right to information, you can contact our data protection officer at any time.

Right to rectification

Every person affected by the processing of personal data has the right to request the immediate correction of inaccurate personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – including by means of a supplementary statement.

If you would like to exercise this right to correction, you can contact our data protection officer at any time.

Right to deletion (right to be forgotten)

Any person affected by the processing of personal data has the right to request that the person responsible for this website delete the personal data concerning him or her immediately if one of the following reasons applies and if the processing is not necessary:

  • The personal data was collected or otherwise processed for purposes for which it is no longer necessary
  • The data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing
  • The data subject objects to the processing on grounds relating to their particular situation and there are no overriding legitimate grounds for the processing, or in the case of direct advertising and related profiling, the data subject objects to the processing
  • The personal data was processed unlawfully
  • The deletion of personal data is necessary to comply with a legal obligation under Union or Member State law to which the controller is subject
  • The personal data was collected in relation to information society services offered directly to a child

If one of the reasons mentioned above applies and you would like to have personal data stored by the operator of this website deleted, you can contact our data protection officer at any time. The data protection officer of this website will ensure that the deletion request is complied with immediately.

Right to restriction of processing

Any person affected by the processing of personal data has the right to request that the person responsible for this website restrict processing if one of the following conditions applies:

  • The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data
  • The processing is unlawful, the data subject refuses the deletion of the personal data and instead requests the restriction of the use of the personal data
  • The controller no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims
  • The data subject has objected to the processing for reasons relating to his or her particular situation and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject

If one of the above conditions is met and you would like to request the restriction of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will arrange for the processing to be restricted.

Right to data portability

Every person affected by the processing of personal data has the right to receive the personal data concerning him or her in a structured, commonly used and machine-readable format. You also have the right to have this data transmitted to another person responsible if the legal requirements are met.

Furthermore, the data subject has the right to have the personal data transmitted directly from one person responsible to another person responsible, to the extent that this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.

To assert your right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.

Right to object

Every person affected by the processing of personal data has the right to object at any time to the processing of personal data concerning them for reasons arising from their particular situation.

The operator of this website will no longer process the personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the data subject, or if the processing is for the purposes of asserting, exercising or serves to defend legal claims.

To exercise your right to object, you can contact the data protection officer of this website directly.

Right to revoke your data protection consent

Every person affected by the processing of personal data has the right to revoke their consent to the processing of personal data at any time.

If you would like to exercise your right to revoke your consent, you can contact our data protection officer at any time.

Questions for the data protection officer

If you have any questions about data protection, please write us an email or contact the person responsible for data protection in our organization listed at the beginning of the data protection declaration directly.

Copyrights

The copyright and all other rights to content, images, photos or other files on the website belong exclusively to the operator of this website or the specifically named rights holders. For the reproduction of all files, the written consent of the copyright holder must be obtained in advance.

General disclaimer

All information on this website has been carefully checked. We strive to keep our information up to date, accurate and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot guarantee the completeness, accuracy and timeliness of information, including of a journalistic-editorial nature. Liability claims for material or immaterial damage caused by the use of the information provided are excluded unless there is evidence of intentional or grossly negligent fault.

The publisher may change or delete texts at its own discretion and without notice and is not obliged to update the content of this website. Use of or access to this website is at the visitor’s own risk. The publisher, its clients or partners are not responsible for damages, such as direct, indirect, accidental, predetermined or consequential damages, which are allegedly caused by visiting this website and therefore assume no liability for them.

The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be reached via external links on this website. The operators are solely responsible for the content of the linked pages. The publisher thereby expressly distances itself from all third-party content that may be relevant to criminal or liability law or that violate common decency.

Changes

We may amend this privacy policy at any time without prior notice. The current version published on our website applies. To the extent that the Privacy Policy is part of an agreement with you, in the event of an update, we will inform you of the change by email or other appropriate means.

General Terms and Conditions Heinz Stampfl

Overview

1. Scope
2. Contractual partner
3. Offer and conclusion of contract
4. Text of the contract
5. Returns and warranty claims
6. Prices and shipping costs
7. Delivery
8. Payment
9. Retention of title
10. Liability
11. Place of Jurisdiction
12. Final provisions

1. Scope

These General Terms and Conditions (GTC) apply to all deliveries/services from Heinz Stampfl to consumers.

2. Contractual partner

The purchase contract is concluded with:

Heinz Stampfl
Gerbestrasse. 9
CH-9436 Balgach

Telephone: 004175923567

You can reach our customer service for questions, complaints and objections by email at: info@heinzstampfl.ch

3. Offer and conclusion of contract

The representations of the products in the online shop do not represent a legally binding offer, but rather an invitation to order. All offers are valid “while stocks last”, unless otherwise stated for the products. Errors excepted.

Before you complete an order, you are asked to read the general terms and conditions (GTC) listed here. By confirming you declare that you have accepted them.

By clicking the “Send order” button in the last step of the ordering process, you place a binding order for the goods contained in the shopping cart. Please note that a legally valid purchase contract is created. This also applies to telephone orders.

You will then receive a confirmation by email and your order will be processed.

4. Text of the contract

The contract text is stored on our internal IT systems. You can view the General Terms and Conditions (GTC) at any time on this page. The order details and terms and conditions will be sent to you by email. After the order has been completed, the contract text is no longer accessible via the Internet for security reasons.

5. Right of return and warranty claim

There is no right of return for the goods (except for warranty claims).
Complaints about material defects must be made after receipt of the goods (within 3 days) after delivery.

The goods will only be exchanged or taken back if the complaint is justified.

The guarantee is 2 years from the date of purchase and does not cover wearing parts. However, it is in line with our business philosophy to offer every customer appropriate assistance when problems arise.
We decline any liability for improper handling of the product.

6. Prices and shipping costs

The prices stated on the product pages are in Swiss francs. Price changes and errors reserved at any time.

7. Delivery / Costs

Delivery usually takes place all over the world.

Delivery costs Switzerland/Liechtenstein: CHF 10.-

International delivery costs: CHF 20.-

Free delivery: From a minimum order value of CHF 290.- francs

Delivery times:

Switzerland/Liechtenstein: between 3 and 5 days.

EU: up to 10 days

International: between 10 and 20 days.

8. Payment

You can pay conveniently by: credit card (Stripe), invoice (Switzerland only) and PayPal

9. Retention of title

The goods remain the property of Heinz Stampfl until full payment has been made.

10. Liability

Claims for damages arising from breach of contract, negligence when concluding the contract and unlawful acts are excluded unless the damage was caused intentionally or through gross negligence.

Any claim for damages relates exclusively to the delivery item. Consequential damage caused by defects is excluded from liability. Damage claims and warranty claims cannot be transferred to third parties.

11. Place of Jurisdiction

These General Terms and Conditions and contracts concluded on the basis of these General Terms and Conditions are subject to Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is 9000 St.Gallen.

12. Final provisions

Should a provision of these General Terms and Conditions prove to be invalid or ineffective, this will not affect the existence of the remaining provisions.
Heinz Stampfl reserves the right to make adjustments or changes to these terms and conditions at any time.

STAMPFL